Mutual Telecom Services Inc. (MTS) is part of Nortel's Go DIRect Program of the State of Texas. The program aims to provide state agencies, local governments, and school districts with competitive Nortel product pricing and the ability to eliminate the lengthy, expensive process of gathering bids for Nortel voice and data systems.
MTS, as a Texas State CISV Approved Vendor, and a Nortel Premium Partner for over 19 years, wants to exceed all your needs for product purchases, service and support. Our Technical Facilities and Field Service Support offices are located at Amherst Virginia, San Antonio Texas, Manama Bahrain, Sigonella Italy, and Seoul Korea. We supply installation, Extended Service Plan (ESP), and a host of Maintenance Contracts to specifically meet each customer's needs.
About Mutual Telecom Services
MTS is a Nortel Elite Advantage Partner Authorized Reseller of Nortel Networks products and services. MTS specializes in technical services in support of Nortel Platforms and is Nortel certified to install, upgrade, and maintain Meridian 1 product line and MSL-100 systems and related subsystems.
As expert service providers for Nortel Platforms, we provide turnkey telecommunications solutions to our Commercial, Government, and Department of Defense customers throughout the world.
MTS provides comprehensive telephone system solutions voice, VoIP, Transmission, Transport, and Data Systems, and for Outside Plant (OSP), Inside Plant (ISP), and Structured Wiring Distribution Networks Worldwide
Our performance ratings, across the board, provide MTS the highest marks for technical expertise, consistent performance, responsiveness, and customer service.
MTS provides a full, unlimited one-year warranty for all contractor workmanship, which begins upon final customer acceptance or 30 days after the in-service date, whichever is later. The warranty includes, at no additional cost to the customer, 24x7x365 emergency remote technical assistance from the MTS ETAS facility and from Nortel Network's ETAS facility as necessary, and requires connection to the supported element via either a modem or Ethernet connection. |
MTS also offers comprehensive Extended Service Plan (ESP) services for Nortel SL-1 and SL-100 switch systems, subsystems, and peripherals utilizing organic and Nortel services.
MTS ESP coverage includes the service requirements of Warranty, Depot Repair/Replacement, Remote Diagnostics, Emergency Technical Assistance (Field Service Support), and Technical Documentation updates.
Request a Quote
For inquiries or quote requests please contact: Roger Lawler: Business Development Manager at 800-MTS-2848 ext 204 or via email at
bizdev@mutualtelecom.com
In the last three years, MTS implemented more than 150 Nortel solutions, providing system installation, relocation, upgrade, site survey, and related services. |
