NOC & ETAS Center Services
World-Class Service and Support
MTS support team members available remotely 24 hours per day, 365 per year
- MTS Network Operations Center available 24x7x365
- Remote Alarm Monitoring available 24x7x365
- Extended Service Plans available
- Unlimited remote maintenance and diagnostics
- Routine Technical Assistance Services (TAS)
- Emergency Technical Assistance Services (ETAS)
- Remote testing and diagnostic fault isolation
- System restoration from MTS TAS facilities and Nortel Network Operations Center (NOC) facilities as needed
- Repair and Return/Replacement parts services
- MTS provides maintenance support plans that ensures the peace of mind that comes from integrated, state-of-the-art security and professional expertise.
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